FAQ

Frequently Asked Questions

How does revcyclematch.com work?

revcyclematch.com delivers an online matching platform that connects providers to vendors, offering solutions that meet specific business needs. Once a provider fills out an online profile they are able to search our network of vendors and their offerings. If a vendor’s offerings match the need, they will choose the vendor and the vendor will be notified via email. (aka “hot lead”)

Where can I find technical support?

You’ll find our technical support team online. Please email [email protected].

How do I add and pay for additional solutions, changing my tier level?

Best question of the day! You can absolutely, unequivocally add solutions to your subscription and give us a few more dollars. Simply head to your “my account” there you will see an option to upgrade tiers.

How can I change my profile?

Great question! Updating selfies are important. If you need to update your profile simply,
go to My Account > Profile > Edit. Smile!

I am a provider, may I share my login and password?

No. As a provider, you will need your own credentials to sign on. And yes, one facility may have multiple users. The more the merrier!

I am a vendor, may I share my login and password?

Yes. Once you have purchased your subscription, you will have one corporate dashboard. You most likely will need to share the information with your team to make sure your i’s are dotted, your logo is crisp, and your message is on point.

As a provider, who can view my profile?

Once you have submitted your profile, no one other than the matchmakers at revcyclematch.com, can view your profile. Again, other providers or vendors are not given access to your information. Only when YOU choose to connect with a vendor are your contact digits given to the vendor.

As a vendor, who can view my profile?

Once you have completed the subscription process, only active providers on our site can view your company’s information. As a vendor, you only have access to your company’s dashboard. Vendors do not have access to one another’s information.

I’m not receiving emails from revcyclematch.com.

Chances are, your email host is sending revcyclematch.com emails to your spam folder. The way around this is to whitelist our email address. It is a very simple process and will only take five minutes.

Follow the instructions for your specific email host here.